Whether something is not working, you want to report a listing, or you have a question about how A2Z List works — this page tells you how to reach a real person and what to expect.
Email us: admin@praisearray.org
We read every message. Most questions get a reply within 2 working days. Reports of unsafe or offensive content are looked at within 24 hours.
Email supportThe quickest route is the built-in support form — it sends your message straight to our team along with your account details, so there is nothing to look up.
You will see a confirmation as soon as the message reaches us. We reply to the email address on your account.
A2Z List is built on what our members post, and we take reports seriously. If you see something that breaks our Terms — a prohibited item, a scam, offensive content, or a listing that is not what it claims to be — tell us and we will act on it.
Report it directly from the item — this is the fastest route, because the report reaches us with the listing already attached:
You can also report a person from the ⋯ menu next to their name wherever it appears — on a question they asked, or in the list of people interested in your item.
Prefer email, or no account? Write to admin@praisearray.org with the listing or giveaway title, the reason from the table below, and a screenshot if you have one. Reports are reviewed within 24 hours.
Report by emailPlease report an item for any of these reasons:
| Reason | Use it when |
|---|---|
| Prohibited item | The item may not be sold, or is illegal or restricted |
| Misleading listing | Photos, price, condition or location do not match reality |
| Offensive content | Text or images that are abusive, hateful or explicit |
| Scam or fraud | Requests for advance payment, or an attempt to deceive |
| Child safety | Anything involving a minor — see our Child Safety Standards. Choose Something else in the app and say it concerns a child; these go to the front of the queue |
| Something else | Anything that concerns you — tell us in your own words |
Every report reaches our moderation team immediately and is reviewed within 24 hours. Where a report is upheld we remove the content, and we restrict or remove the account behind it for serious or repeated breaches. Reports are confidential — we never tell the person who posted the item who reported it.
You can report someone's behaviour the same way, even when it is not tied to one listing — describe what happened and give us the person's listing title or phone number if you have it.
A2Z List introduces you to people nearby; the deal itself happens between the two of you. We do not handle payments, delivery or escrow, so a few habits matter:
If a deal goes wrong or someone pressures you, report the listing and email us. If you are in immediate danger or money has been taken, contact your local police — in India, cybercrime can be reported at cybercrime.gov.in or on 1930.
Codes arrive by SMS within a minute or so. If nothing comes through:
If it still does not arrive, email us the phone number you are trying to use and we will look into it.
No. Location makes the app better — listings are sorted by distance from you — but it is optional. If you skip or deny the permission you can set your area manually instead and use the app normally.
We only use location while the app is open, never in the background. Listings show an area, not your exact address. See our Privacy Policy for detail.
Listing is free, and there is no commission on a sale.
When a buyer shows interest they appear as a lead on your listing, and you get a notification. Open the listing to see everyone who is interested, then contact whoever you want to deal with and arrange the handover between yourselves.
A giveaway is an item you are passing on for free. Post it the same way you post a listing, and neighbours can apply for it. You review the requests and choose who receives it — the decision is entirely yours.
Post a requirement instead: say what you need, set a budget and a search radius, and sellers nearby can bring the item to you.
Open the listing from your Profile tab and edit or delete it there. A listing also closes on its own when the duration you chose runs out.
Yes — A2Z List is available in English, हिंदी (Hindi), मराठी (Marathi) and Gaeilge (Irish). It follows your phone's language, and you can change it in the app.
Check that notifications are allowed for A2Z List in your phone's settings (Settings → Apps → A2Z List → Notifications on Android; Settings → Notifications → A2Z List on iOS), and that battery-saver or Do Not Disturb is not holding them back.
The app is free to use. There are no ads, no subscriptions and no in-app purchases, and we take no commission on what you buy or sell.
Go to the Profile tab, scroll to the bottom and tap Delete Account. Your account and data are removed straight away. Full detail, including how to request deletion by email if you no longer have the app installed, is on our account deletion page.
Email admin@praisearray.org. To help us answer on the first reply, please include: